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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Handsome Matt on Today at 10:36 am »
Can you post a SHA256 file hash of your ISO? I need to make sure your ISO is the same as the retail copy, if it isn't that's probably your issue and you need to source it from somewhere else. (Unfortunately illegal to talk about here even though the game is impossible to buy)
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Taijavu on Today at 12:29 am »
No joy I'm afraid, but thanks for the suggestion.  I've purged every possible install location and all the registry keys highlighted and it's still Catastrophic Failure all the way down. 

All the Googling I've done points to it being a problem with Installshield, but nothing I've done to the Installshield directory seems to have changed the outcome.  I've tried adjusting the permissions, nuking the whole directory and manually updating ikernel from the Installshield site, same error either way.

(also, getting a little ahead of myself here... but do the instructions in the OP cover Creature Isle, by any chance?)

I too have tried doing the following for Installshield before and following the internet's suggestions, and still no luck.. The closest I ever got was when I burnt the ISO onto a blank CD, but said CD was scratched so it didn't work either. I ordered a new pack of blank CDs, so we'll see how that goes...
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Taijavu on Today at 12:13 am »
Unfortunately, there isn't even a Lionhead folder or registry keys for me to delete, since it hasn't even been able to begin installing. And the uninstaller that is in the ISOs I have won't work either.
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Teratrain on Yesterday at 07:59 pm »
You probably need to nuke your registry and existing install files like I explain in the opening post.

No joy I'm afraid, but thanks for the suggestion.  I've purged every possible install location and all the registry keys highlighted and it's still Catastrophic Failure all the way down. 

All the Googling I've done points to it being a problem with Installshield, but nothing I've done to the Installshield directory seems to have changed the outcome.  I've tried adjusting the permissions, nuking the whole directory and manually updating ikernel from the Installshield site, same error either way.

(also, getting a little ahead of myself here... but do the instructions in the OP cover Creature Isle, by any chance?)
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Technical Help / Re: Graphics options wont save/apply
« Last post by Mungrul on Yesterday at 05:47 pm »
Sorry, just registered to say I had the same issue, but I've resolved in (albeit with one condition).
My monitor's native resolution is 2560x1440.
After successfully installing, patching and configuring, the game wouldn't run. This was having chosen 2560x1440 as the resolution.
I altered the shortcut to B&W to run in compatibility mode for WinXP, SP3. The game ran, but was blocky.

The solution was to turn off compatibility mode and drop res to 1920x1080. So it doesn't support resolutions higher than 1080P.
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Handsome Matt on Yesterday at 09:50 am »
Same advice I gave the other guy, follow the opening post exactly, delete all files and registry keys before installing AS ADMIN and no comparability modes set. For best results use an original retail ISO.
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Taijavu on Yesterday at 03:56 am »
So I am having a similar issue, except I have never been able to install the base game. As soon as the installshield wizard starts, it stops with the error, "A support file could not be found. Catastrophic Failure." If I install it in compatibility mode for windows 95 or 98, then the installshield wizard works in booting up until the blue line gets to the end, in which case and error box pops up, saying, "This build of CDCode for Black and White is invalid." However, it doesn't even ask for the registry code. It just goes straight to the error without even asking me for it. I don't think there should be any registry keys hiding as it hasn't even properly installed before on this computer and there isn't even a Black and White/Lionhead folder, but just in case I used multiple programs to clean any registry keys I might have. Still nothing. I've tried booting up in safe mode so to speak, I've tried repair programs, and I've even downloaded about 4 different Black and White ISOs from different sources. I've tried just about everything I can think of and still no luck..
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Handsome Matt on Jul 22, 2017, 11:53 am »
You probably need to nuke your registry and existing install files like I explain in the opening post.
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by Teratrain on Jul 21, 2017, 08:18 pm »
Going for a reinstall but having some real difficulty with the installers.  First install went reasonably well, managed to install the base game but things started to fall apart when I was installing the patches - started seeing this:



Tried to run through the rest of the setup but nothing else wanted to install, it's all Catastrophic Failures.  Figured I'd start from scratch, except now the base game won't uninstall due to the same goddamn error.  I nuked the install directory and flushed the registry entries... and now the base game won't install due to the same awful generic error.

Any suggestions?  From what I can tell this is something to do with InstallShield shitting the bed but I can't find any working suggestions outside of updating it (does nothing) or deleting the directory in program files\common files\installshield (also does nothing, although it looks like the game tries to recreate it when you run the installer)

Any suggestions?  Anyone know if it's worth just running the game in an XP VM?
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Technical Help / Re: BW1 on Windows 7/8/10
« Last post by squaz on Jul 20, 2017, 05:55 am »
Hello Handsome Matt,

I also have the issue where I can't run the game in a higher resolution than 1080p.

Trying to play in 1440p and the game is having none of it.

I've tried windowed mode and full screen. The mouse cursor lags when it tries to load and then promptly crashes.

Does yours just work?

If you want I can do a little demo video of it starting up and link it to this forum.
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